Terms & Conditions

1. Agreement to Terms

By accessing and using Swell Shipping's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services

Swell Shipping provides shipping and logistics services including but not limited to:

• Package shipping and delivery
• Freight forwarding
• Tracking and monitoring services
• Customs clearance assistance
• Insurance options for shipments

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete shipping information
• Comply with all applicable laws and regulations
• Not ship prohibited or restricted items
• Properly package items according to our guidelines
• Pay all fees and charges in a timely manner

4. Pricing and Payment

All prices are quoted in USD unless otherwise specified. Payment is due at the time of booking or as agreed upon. We accept major credit cards, debit cards, and other approved payment methods. Additional fees may apply for special services or handling.

5. Prohibited Items

The following items are prohibited from shipment:

• Hazardous materials and explosives
• Illegal drugs and substances
• Weapons and ammunition
• Perishable goods without proper arrangements
• Counterfeit items
• Items prohibited by law or regulation

6. Liability and Insurance

Swell Shipping's liability is limited as per international shipping conventions. We strongly recommend purchasing additional insurance for high-value items. Our standard liability coverage is limited to the declared value of the shipment, up to a maximum as specified in your service agreement.

7. Delivery

Delivery times are estimates and not guaranteed. Delays may occur due to customs, weather, or other circumstances beyond our control. We will make reasonable efforts to deliver shipments within the estimated timeframe.

8. Claims and Disputes

Claims for loss, damage, or delay must be filed within 30 days of the incident. All disputes will be resolved through arbitration in accordance with applicable laws.

9. Modifications

Swell Shipping reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: legal@swellshipping.com
Phone: 1-800-SWELL-SHIP
Address: 123 Harbor Drive, San Diego, CA 92101